Micro Focus Course Categories
Analysts have estimated that over 40 percent of software is underused, which is most often due to inadequate training. Untrained users consume 6x more support services and introduce 2x more operational errors (and risk) than trained users. Micro Focus can help.
Receive training from a Micro Focus certified expert instructor to build skills that will help your organisation realise their software platform return on investment. A classroom experience enables you to talk directly with our expert and collaborate with industry peers.
Regardless of your experience and exposure, we have a Micro Focus class that will meet your needs!
With over 200 Micro Focus courses on offer it can make finding the right course a little challenging and have decided to categorise and group all courses under the relevant Micro Focus product category.
If you find yourself unable to locate the course, or feel the course offered is not 100% what you need, please lean on us for help to find the right course or help you customise one for your business.
Course Categories
Micro Focus offers many courses across its expansive product portfolio and below is an easy way to display courses by category. You still may find searching the full 200 Micro Focus courses easier by searching the full list, which can be done here – https://crystalecho.com/all-courses-micro-focus/
Application Delivery Management (ADM)
Micro Focus Application Delivery Management (ADM) is a set of integrated software solutions that enable IT and line of business teams to accelerate delivery, and ensure quality and security at every stage of the application lifecycle. ADM covers the disciplines of application lifecycle management, functional testing, performance testing, service and network virtualization, release management, and user experience monitoring.
The ADM portfolio supports software delivery teams using any development methodology or framework, from traditional waterfall to modern agile and fast-paced DevOps. The portfolio is designed to support organizations of any size and vertical, from small teams to large enterprises, providing end-to-end visibility and insight data into strategic investments all the way from portfolio planning through development, testing, deployment and production.
| Course Code | Course Title | Delivery Mode | Product Category | Cost AUD | Course Outline, Schedule & Booking |
| AGL01IT | Agile Manager 2.1 (Digital Learning Only) | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2aUAB | |
| AGL110 | Introduction to Agile | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy0BUAR | |
| AGL111 | Agile for Managers Workshop | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy0CUAR | |
| AGL114 | Agile for Executives | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy0DUAR | |
| AGL115 | Introduction to Scrum | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy0EUAR | |
| AGL200 | Agile Testing | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0FUAR | |
| AGL210 | Agile for Product Owners | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0GUAR | |
| AGL220 | Leading a Scaled Agile Framework | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0HUAR | |
| AGL230 | Agile Bootcamp | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0IUAR | |
| AGL280 | ScrumMaster Workshop (Non-Certified) | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0JUAR | |
| AGL310 | SAFe ScrumXP | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0KUAR | |
| ALM01IT125 | Application Lifecycle Management 12.5 (Digital Learning Only) | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2cUAB | |
| ALM120-125 | Application Lifecycle Management 12.x Essentials (Digital Learning Included) | ADM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy0LUAR | |
| ALM350-125 | ALM 12.x Site and Project Admin (Digital Learning Included) | ADM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy0MUAR | |
| ALMOCT1125 | ALM Octane 12.5 (Digital Learning Only) | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2bUAB | |
| ALMOCT-125 | ALM Octane 12.x Fundamentals (Digital Learning Included) | ADM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy0NUAR | |
| APM01IT-93 | Application Performance Management 9.3 (Digital Learning Only) | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2dUAB | |
| APM120-93 | Application Performance Management 9.x Essentials | ADM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy0OUAR | |
| ART100-53 | ART 5.3 Author and Administrator Training | ADM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy0PUAR | |
| BSM220-92 | Business Service Management 9.x Advanced | ADM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy0QUAR | |
| DevOps100T | DevOps Awareness | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy0RUAR | |
| DevOps320 | Kanban Workshop | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0SUAR | |
| DevOps330 | Continuous Integration Workshop | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0TUAR | |
| DevOps340 | Docker Containerization | ADM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy0UUAR | |
| DevOps350 | DevOps Implementation Workshop | ADM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy0VUAR | |
| DevOps365 | Puppet Configuration Management | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0WUAR | |
| DevOps370 | Ansible Configuration Management Boot Camp | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0XUAR | |
| DevOps375 | Chef Configuration Management Boot Camp | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0YUAR | |
| FT01SPA140 | Functional Testing Solutions (Digital Learning Only) | ADM | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy2gUAB | |
| IT4IT20001 | Transforming IT for a New Style of Business | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy0aUAB | |
| IT4IT300TS | IT4IT Foundations | ADM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy0bUAB | |
| JEN100-016 | Introduction to Jenkins 1.x | ADM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy0cUAB | |
| LNFT120B14 | LeanFT 14.x Essentials (Digital Learning Included) | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0dUAB | |
| LR01IT-120 | LoadRunner 12.0 (Digital Learning Only) | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2hUAB | |
| LR120-125B | LoadRunner 12.x Essentials (Digital Learning Included) | ADM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy0mUAB | |
| MC01SP-22 | Introduction to Mobile Center 2.2 (Digital Learning Only) | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2iUAB | |
| OMI200-10B | Operations Manager i Software10.01 Advanced (Digital Learning Included) | ADM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy0eUAB | |
| OO220B-107 | Operations Orchestration 10.x Flow Development (Digital Learning Included) | ADM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy0fUAB | |
| PC01OT-120 | Performance Center 12.0 (Digital Learning Only) | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2jUAB | |
| PC120B-125 | Performance Center 12.x Essentials (Digital Learning Included) | ADM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy0gUAB | |
| PPM01IT-93 | Project & Portfolio Management 9.3 Course (B) (Digital Learning) | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2eUAB | |
| PPM01IT-95 | Project & Portfolio Management 9.5 Course (A) (Digital Learning) | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2fUAB | |
| PPM03SPA94 | Whats New in PPM 9.4: Program Management (Digital Learning Only) | ADM | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy2kUAB | |
| PPM120-93B | PPM Center 9.x Essentials Training (Digital Learning Included) | ADM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy0hUAB | |
| PPM320-93 | Project and Portfolio Management 9.x Administration | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0iUAB | |
| SRL01SP-33 | StormRunner Load 3.x Digital Learning for Testers – All Lessons | ADM | $ 372 | https://crystalecho.com/course-info/#a0T6F00000Wqy2lUAB | |
| SRL120-21 | StormRunner Load 2.x Essentials | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0jUAB | |
| UFT01IT-14 | Unified Functional Testing 14.0 (Digital Learning Only) | ADM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2mUAB | |
| UFT120B-14 | Unified Functional Testing 14.x Essentials (Digital Learning Included) | ADM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy0kUAB | |
| UFT350B-14 | Unified Functional Testing 14.x Advanced (Digital Learning Included) | ADM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0lUAB |
Analytics & Big Data
Micro Focus offers the information management tools you need to leverage your most valuable business asset—your data—so you can find customer insight, protect your organization, and drive new revenue opportunities around the following Micro Service platforms
- Trim / Content Manager
- Config Management System
- Control Point
- Data Protector
- IDOC
- Structured Data Manager
| Course Code | Course Title | Delivery Mode | Product Category | Cost AUD | Course Outline, Schedule & Booking |
| CM02SP-91 | Content Manager 9.1 (Digital Learning Only) | BigData | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2nUAB | |
| CM110-91B | Content Manager 9.1 or 9.2 Advanced User (Digital Learning Included) | BigData | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy0nUAB | |
| CM110-93B | Content Manager 9.3 Advanced User Training | BigData | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wr2SSUAZ | |
| CM200-91B | Content Manager 9.1 or 9.2 Administration Essentials (Digital Learning Included) | BigData | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0oUAB | |
| CM200-93 | Content Manager 9.3 Administration Essentials | BigData | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy0pUAB | |
| CM300C-91 | Content Manager 9.1 or 9.2 Installation Essentials | BigData | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0qUAB | |
| CMS350-102 | Config Management System 10.x Adv (Digital Learning Included) | BigData | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1VUAR | |
| CP200-55 | Control Point 5.X Administration Essentials | BigData | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0rUAB | |
| CP300-55 | Control Point 5.x Installation Essentials | BigData | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy0sUAB | |
| DP01D-10 | Data Protector 10.x Upgrade Basics – Free | BigData | $ – | https://crystalecho.com/course-info/#a0T6F00000Wqy2pUAB | |
| DP01IT-9 | Data Protector 9.0 (Digital Learning Only) | BigData | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2oUAB | |
| DP120-10 | Data Protector 10.x Essentials | BigData | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy0tUAB | |
| DP120B | Data Protector 10.x Essentials (Digital Learning Included) | BigData | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy0uUAB | |
| DP121V-10 | Data Protector 10.0x Update | BigData | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy0vUAB | |
| DP220C-10x | Data Protector VMware Integration 10.x | BigData | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy11UAB | |
| DP220V-905 | Data Protector 9.05 VMware Integration | BigData | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy10UAB | |
| IDOL120-11 | IDOL Essentials 11.x (Custom) | BigData | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy0wUAB | |
| IDOL120-12 | IDOL Essentials 12.x | BigData | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy0xUAB | |
| IDOL300-11 | IDOL Connector Advanced 11.x (Custom) | BigData | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy0yUAB | |
| SDM120C-74 | Structured Data Manager Essentials 7.x | BigData | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy0zUAB |
Enterprise Security Products (ESP)
Micro Focus will improve your enterprise security operations by organising engagements around its customers unique challenges and combine your deep knowledge of your business with our technologies, experience, and best practices to develop the best security solution for your business.
| Course Code | Course Title | Delivery Mode | Product Category | Cost AUD | Course Outline, Schedule & Booking |
| LOG210-65C | ArcSight Logger Administration & Ops CSE (Digital Learning & Exam Included) | ESP | $ 4,360 | https://crystalecho.com/course-info/#a0T6F00000Wqy3YUAR | |
| LOG21066C | ArcSight Logger Administration & Ops (Bundled with Digital Learning & Exam) | ESP | $ 4,360 | https://crystalecho.com/course-info/#a0T6F00000Wqy1KUAR | |
| LOG210-66C | ArcSight Logger Administration and Operations – CSE & Exam | ESP | $ 4,360 | https://crystalecho.com/course-info/#a0T6F00000Wqy3ZUAR |
IT Operations Management (ITOM)
The management of the installation and integration of different products is complex and time consuming. The benefits of the ITOM Platform‘s container-based delivery and management model is the standardization of the distribution, installation, upgrade, and operation of all the products or suites. The distribution unit of delivery is a container, upgrade is standardized (by using rolling updates, patches, and rollbacks), and operation is simplified because all the same containers are on the same core platform with monitoring, scaling, and self-healing. An API, a CLI, and a dashboard provide the rest of the tools.
The IT Operations Management (ITOM) Platform, the industry’s first containerized microservices platform for IT Operations built on a foundation of shared microservices—including analytics, orchestration and ChatOps collaboration.
| Course Code | Course Title | Delivery Mode | Product Category | Cost AUD | Course Outline, Schedule & Booking |
| AM01IT-96 | Asset Manager 9.6 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2zUAB | |
| AM330-96 | Asset Manager 9.x Modules | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1QUAR | |
| AM350-94 | Asset Manager 9.x Tailoring | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1RUAR | |
| APPM250-91 | AppManager 9.1 Administration | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1SUAR | |
| APPM260-91 | AppManager 9.1 VoIP Administration | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy1TUAR | |
| CDR220-16 | Mastering CODAR 1.x | ITOM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy1UUAR | |
| CSA01IT-46 | Cloud Service Automation 4.6 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy30UAB | |
| CSA120-46B | Cloud Service Automation 4.x Ess. (Digital Learning Included) | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy1WUAR | |
| DMA350-105 | Database & Middleware Automation 10.x Beyond Infrastructure & OS | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1XUAR | |
| EM220-32 | Cloud Assessment and Transformation Using Enterprise Maps 3.x | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy1YUAR | |
| HCM1201802 | Hybrid Cloud Management Essentials (Digital Learning Included) | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1ZUAR | |
| LOG210VB66 | ArcSight Logger Admin & Ops (Digital Learning Included) | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy1aUAB | |
| LOG215B | ArcSight Logger Search & Reporting (Digital Learning Included) | ITOM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy1bUAB | |
| NA01IT-105 | Network Automation 10.5 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy31UAB | |
| NA120-101B | Network Automation 10.x Essentials (Digital Learning Included) | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy1cUAB | |
| NA350-101B | Network Automation 10.x Advanced (Digital Learning Included) | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy1dUAB | |
| NNMI01IT11 | Network Node Manager i Software 10.1 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy33UAB | |
| NNMI01IT15 | Network Node Manager i 10.5 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy32UAB | |
| NNMi120 | Network Node Manager i Software 10.1 Essentials | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1eUAB | |
| NNMI120185 | Network Node Manager i 10.x Essentails (Digital Learning Included) | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1fUAB | |
| NNMI200103 | Network Node Manager i 10.x Advanced | ITOM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy1gUAB | |
| OBA120-30 | Operations Bridge Analytics 3.x Essentials | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy1hUAB | |
| OBR120 | Operations Bridge Reporter 10.x Essentials | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wr0lHUAR | |
| OBSOMI0106 | Operations Bridge and OMi 10.6 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy34UAB | |
| OBSOMI0116 | Operations Bridge and OMi 10.6 Interactive ART Training | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy37UAB | |
| OMI01SPA11 | Operations Management i 10.1 (Digital Learning Only) | ITOM | $ 1,240 | https://crystalecho.com/course-info/#a0T6F00000Wqy36UAB | |
| OMI110-10B | Ops Manager i 10.x for Operators (Digital Learning Included) | ITOM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy1iUAB | |
| OMI120106B | Operations Manager i 10.x Essentials (Digital Learning Included) | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1jUAB | |
| OMW350-90 | Operations Manager 9.x on Windows Advanced Administration | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1kUAB | |
| OO02SPA107 | Operations Orchestration 10.7 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy35UAB | |
| OO02SPA17 | Operations Orchestration 10.7 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy38UAB | |
| OO320-107 | Operations Orchestration 10.x Advanced Authoring | ITOM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy1lUAB | |
| OO420-107 | Operations Orchestration 10.x Administration | ITOM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy1mUAB | |
| OPSC250-57 | Operations Center 5.7 Administration | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy1nUAB | |
| PD370-94 | Using and Configuring Process Designer 9.x | ITOM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy1oUAB | |
| PLS250-112 | PlateSpin Protect 11.2 Administration | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy1pUAB | |
| PPM125-93B | Project & Portfolio Management 9.x (Digital Learning Included) | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy1qUAB | |
| PPM350-93B | PPM Center 9.x Advanced Training (Digital Learning Included) | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy1rUAB | |
| SA01IT-10 | Server Automation 10.0 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy39UAB | |
| SA120-10 | Server Automation 10.x Essentials | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1sUAB | |
| SAW01IT-36 | Service Anywhere 3.6 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy3AUAR | |
| SAW350-36 | Service Anywhere Administration and Configuration 3.x | ITOM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy1tUAB | |
| SM01IT-95 | Service Manager 9.5 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy3BUAR | |
| SM01IT-96 | Service Manager 9.6 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy3CUAR | |
| SM110-95 | Service Manager 9.x Foundations for Process Owners | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1uUAB | |
| SM150-94 | Service Manager 9.4 Technical Configuration | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1vUAB | |
| SM150-96 | Service Manager 9.6 Technical Configuration | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1wUAB | |
| SM320-95 | Service Manager 9.x Administration (Custom) | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1xUAB | |
| SM350-94 | Service Manager 9.x Advanced | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy1yUAB | |
| SMA-CDF | Containerized Deployment Foundation (Up & Go SMA [EMEA CUSTOM]) | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy1zUAB | |
| SMAN300-94 | Using and Configuring Smart Analytics 9.4x | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy20UAB | |
| SMAX100SP | Service Management Automation X: End User (Digital Learning Only) | ITOM | $ 248 | https://crystalecho.com/course-info/#a0T6F00000Wqy3DUAR | |
| SMAX200185 | SMAX Ess. for Service Desk Agents (Digital Learning Included) | ITOM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy21UAB | |
| SMAX200SP | Service Management Automation X: Srvc Desk(Digital Learning Only) | ITOM | $ 248 | https://crystalecho.com/course-info/#a0T6F00000Wqy3EUAR | |
| SMAX210SP | Service Managemnt Automation X: Support Engineer (Digital Learning Only) | ITOM | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3FUAR | |
| SMAX220SP | Service Management Automation X: Configuration & Asset Managers | ITOM | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3GUAR | |
| SMAX300SP | Service Management Automation X: Service or Process Owners – All Lessons | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy3HUAR | |
| SMAX310SP | Service Management Automation X: Tenant Admin – Bundle | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy3IUAR | |
| SMAX320SPB | Service Management Automation X: Suite Administrators – Bundle | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy3JUAR | |
| SMAX-STU | SMAX Studio and selected processes of SMAX (EMEA CUSTOM) | ITOM | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy22UAB | |
| SMAX-USE | Use and Handling of SMAX (EMEA CUSTOM) | ITOM | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy23UAB | |
| SOM22-102 | Managing Storage Operations Manager 10.x | ITOM | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy24UAB | |
| SS120-112 | SiteScope 11.x Essentials | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy25UAB | |
| UCMDB01IT | UCMDB 10.3 (Digital Learning Only) | ITOM | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy3KUAR | |
| UCMDB12-10 | Universal CMDB 10.x Essentials (Digital Learning Included) | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy26UAB | |
| UD120B-103 | Universal Discovery 10.x Essentials (Digital Learning Included) | ITOM | $ 4,960 | https://crystalecho.com/course-info/#a0T6F00000Wqy27UAB |
The ITOM Platform is a platform that installs and manages ITOM suite products, such as:
- IT Service Management Automation (ITSMA)
- IT Event Correlation & Management (OpsBridge)
- Data Center Automation (DCA)
- Helion Cloud Management (HCM)
The following diagram depicts the architecture of the ITOM Platform.
The following diagram depicts the components of the suite technology foundation.
Explanation of terms
- Multi-Cloud Deployment Support: includes physical or virtual machines (servers) with a specific operating system.
- Middleware
- ITOM Platform with the Docker container run-time manager and the Kubernetes container orchestration manager. Docker is a service that runs on a host, allowing you to run containers.
If you only have one Docker host (a server that runs Docker), you do not need orchestration. However, if you have more than one Docker host, you must choose on which host to run which container. The container orchestration function (Kubernetes) handles issues such as moving the running container workload to another host when you must perform host maintenance, and splitting a large application so that it runs efficiently on multiple docker hosts.
- ITOM Platform with the Docker container run-time manager and the Kubernetes container orchestration manager. Docker is a service that runs on a host, allowing you to run containers.
- Shared services and suites: when you install the ITOM Platform, you also install a number of utilities and shared services:
- Management Portal user interface: The user interface that you will use to install and manage suites, manage the images used by the containers, and manage the infrastructure (such as adding a Docker host, removing Docker hosts, or maintenance).
- Shared services: Features like licensing and user authentication are shared by all containers. This prevents duplication.
- Containerized suites: Once the ITOM Platform is installed and the user interface becomes available, you can start installing the suites.
- Containers: Encapsulate discrete components of application logic provisioned only with the minimal resources needed to do their job. Unlike virtual machines, containers have no need for embedded operating systems. Calls are made for operating system resources via an API. Containerization is, in effect, operating system-level virtualization (as opposed to VMs, which run on hypervisors, each with a fully-embedded operating system). Containers are easily packaged, lightweight, and designed to run anywhere. Multiple containers can be deployed on a single VM.
- Repository and Content: The Repository is where the container images reside where you can download them from. The Content is where the suite updated content will be located in the future to enable you to load and update all the content and content use cases.
Micro Focus
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| Course Code | Course Title | Delivery Mode | Product Category | Cost AUD | Course Outline, Schedule & Booking |
| AATH120-60 | Advanced Authentication Essentials 6.0 | MicroFocus | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy28UAB | |
| ACM250-44 | Access Manager 4.4 Administration | MicroFocus | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy29UAB | |
| DA100 | DA Essentials (Digital Learning Only) | MicroFocus | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3LUAR | |
| DA120 | DA Admin Essentials (Digital Learning Only) | MicroFocus | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3MUAR | |
| DA320 | Advanced Administration & Configuration (Digital Learning Only) | MicroFocus | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3NUAR | |
| DCM100 | Dimensions CM Essentials (Digital Learning Only) | MicroFocus | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3OUAR | |
| DCM120 | Dimensions CM Admin Essentials (Digital Learning Only) | MicroFocus | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3PUAR | |
| DCM300 | Dimensions CM for Administrators | MicroFocus | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy2AUAR | |
| DCM320 | Dimensions CM 14.3 Advanced Admin & Config (Digital Learning Only) | MicroFocus | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3QUAR | |
| eDirectory | eDirectory Administration 9.x Custom | MicroFocus | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy2VUAR | |
| IDG250-30 | Identity Governance 3 Administration | MicroFocus | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy2BUAR | |
| IDM250-47 | Identity Manager 4.7 Administration | MicroFocus | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy2CUAR | |
| IDM350-45 | Identity Manager 4.5 Advanced Administration | MicroFocus | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy2DUAR | |
| IDM350-47 | Identity Manager 4.7 Advanced Administration | MicroFocus | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy2EUAR | |
| IDM360-45 | Identity Manager 4.5 Customization | MicroFocus | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy2FUAR | |
| PLS270-12 | PlateSpin Migrate 12 Administration | MicroFocus | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy2GUAR | |
| PLS280-11 | PlateSpin Transformation Manager 1.1 Administration | MicroFocus | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2HUAR | |
| PVCS100 | PVCS Version Manager for Users | MicroFocus | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2IUAR | |
| PVCS200 | PVCS Version Manager for Administrators | MicroFocus | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy2JUAR | |
| RLC100 | RLC Essentials (Digital Learning Only) | MicroFocus | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3RUAR | |
| RM100 | Dimensions RM for Users | MicroFocus | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2KUAR | |
| RM200 | Dimensions RM for Administrators | MicroFocus | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy2LUAR | |
| SBM100 | SBM Essentials (Digital Learning Only) | MicroFocus | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3SUAR | |
| SBM120 | SBM120 for Users (Digital Learning Only) | MicroFocus | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3TUAR | |
| SBM200 | SBM Designer & Administrator | MicroFocus | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy2MUAR | |
| SBM300 | SBM Advanced Designer | MicroFocus | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy2NUAR | |
| SBM400 | SBM Orchestration & Scripting | MicroFocus | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy2OUAR | |
| SLK400-185 | Silk4Net Scripting Essentials | MicroFocus | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2PUAR | |
| SLK410-190 | Silk4Net C# Scripting Essentials | MicroFocus | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2QUAR | |
| SLK420-190 | Silk4J Scripting Essentials | MicroFocus | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2RUAR | |
| SLK430-190 | Silk Test Workbench Essentials | MicroFocus | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2SUAR | |
| SSM100 | Service Support Manager Essentials | MicroFocus | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3UUAR | |
| ZMF200 | ChangeMan ZMF Fundamentals | MicroFocus | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy2TUAR | |
| ZMF300 | ChangeMan ZMF Global and Local Administration | MicroFocus | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy2UUAR |
Security
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| Course Code | Course Title | Delivery Mode | Product Category | Cost AUD | Course Outline, Schedule & Booking |
| AM120B-96 | Asset Manager 9.x Essentials (Digital Learning Included) | Security | $ 4,360 | https://crystalecho.com/course-info/#a0T6F00000Wqy12UAB | |
| ARCMC14021 | ArcSight Management Center Administration and Operations 2.1 | Security | $ 4,360 | https://crystalecho.com/course-info/#a0T6F00000Wqy13UAB | |
| AS2E0007 | ArcSight ESM Administrator with Oracle DB (Digital Learning Only) | Security | $ 1,736 | https://crystalecho.com/course-info/#a0T6F00000Wqy2qUAB | |
| AS3C0023 | ArcSight Enterprise Security Solutions Architecture | Security | $ 4,360 | https://crystalecho.com/course-info/#a0T6F00000Wqy14UAB | |
| AS3V0022 | ArcSight FlexConnector Configuration | Security | $ 2,616 | https://crystalecho.com/course-info/#a0T6F00000Wqy15UAB | |
| ASFC160-70 | ArcSight 7.x FlexConnector Configuration | Security | $ 2,616 | https://crystalecho.com/course-info/#a0T6F00000Wqy17UAB | |
| ASUBA140C | ArcSight User Behavior Analytics 5.x | Security | $ 3,488 | https://crystalecho.com/course-info/#a0T6F00000Wqy16UAB | |
| DA200B | DA for Release Engineers (Digital Learning Included) | Security | $ 1,744 | https://crystalecho.com/course-info/#a0T6F00000Wqy18UAB | |
| DCM200B | Dimensions CM for Developers (Digital Learning Included) | Security | $ 1,744 | https://crystalecho.com/course-info/#a0T6F00000Wqy19UAB | |
| ESM180 | Building Security Use Cases with ArcSight ESM | Security | $ 2,616 | https://crystalecho.com/course-info/#a0T6F00000Wqy1AUAR | |
| ESM200B-70 | ArcSight ESM Admin & Analyst (Digital Learning Included) | Security | $ 4,360 | https://crystalecho.com/course-info/#a0T6F00000Wqy1BUAR | |
| ESM220-65B | ArcSight FlexConnector Config (Digital Learning Included) | Security | $ 2,616 | https://crystalecho.com/course-info/#a0T6F00000Wqy1CUAR | |
| ESM280-70 | Creating Advanced ESM Content for Security Use Cases | Security | $ 4,360 | https://crystalecho.com/course-info/#a0T6F00000Wqy1DUAR | |
| ESM310-65 | ArcSight ESM 6.5 Advanced Administrator – CSE | Security | $ 4,360 | https://crystalecho.com/course-info/#a0T6F00000Wqy1EUAR | |
| ESM320611 | ArcSight ESM Advanced Analyst | Security | $ 3,488 | https://crystalecho.com/course-info/#a0T6F00000Wqy1GUAR | |
| ESM320611C | ArcSight ESM Advanced Analyst – CSE | Security | $ 4,360 | https://crystalecho.com/course-info/#a0T6F00000Wqy3WUAR | |
| ESMEB12022 | Event Broker Essentials | Security | $ 3,488 | https://crystalecho.com/course-info/#a0T6F00000Wqy1HUAR | |
| FT01IT-42 | Fortify for Developers using Plugins (Digital Learning Only) | Security | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy2uUAB | |
| FT01SP-172 | Fortify Automated Application Security (Digital Learning Only) | Security | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy2tUAB | |
| FT120B-180 | Dynamic App.Fortify Security Testing with WebInspect (DL Included) | Security | $ 2,616 | https://crystalecho.com/course-info/#a0T6F00000Wqy1IUAR | |
| FT3E0029 | WebInspect Foundations (Digital Learning Only) | Security | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy2yUAB | |
| FT3E0034 | Application Security (Digital Learning Only) | Security | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy2vUAB | |
| FTAA04-171 | Fortify Audit Assistant (Digital Learning Only) | Security | $ 248 | https://crystalecho.com/course-info/#a0T6F00000Wqy2sUAB | |
| FTSCA25018 | Fortify SCA (Static Code Analyzer) & SSC (Software Secrity Center) & Exam | Security | $ 2,616 | https://crystalecho.com/course-info/#a0T6F00000Wqy3XUAR | |
| FTSCA25018 | Fortify SCA (Static Code Analyzer) & SSC (Software Security Center) | Security | $ 2,616 | https://crystalecho.com/course-info/#a0T6F00000Wqy1JUAR | |
| INV110-11E | ArcSight Investigate Introduction (Digital Learning Only) | Security | $ 868 | https://crystalecho.com/course-info/#a0T6F00000Wqy2rUAB | |
| IT4IT100TS | IT4IT Awareness | Security | $ 992 | https://crystalecho.com/course-info/#a0T6F00000Wqy0ZUAR | |
| LOG110SP65 | ArcSight Logger 6.5 Basics eLearning | Security | $ 372 | https://crystalecho.com/course-info/#a0T6F00000Wqy2wUAB | |
| LOG110SP65 | ArcSight Logger 6.5 Basics (Digital Learning Only) | Security | $ 372 | https://crystalecho.com/course-info/#a0T6F00000Wqy2xUAB | |
| PAM250-32 | Privileged Account Manager 3.2 | Security | $ 2,616 | https://crystalecho.com/course-info/#a0T6F00000Wqy1MUAR | |
| PAM250-35 | Privileged Account Manager 3.5 | Security | $ 2,616 | https://crystalecho.com/course-info/#a0T6F00000Wqy1NUAR | |
| SD140V-20 | SecureData 2.x Foundations | Security | $ 1,744 | https://crystalecho.com/course-info/#a0T6F00000Wqy1OUAR | |
| SEN250-80 | Sentinel-8-Admin_v2.0 | Security | $ 3,488 | https://crystalecho.com/course-info/#a0T6F00000Wqy1LUAR | |
| WI250B | Dynamic Application Security Testing with WebInspect (Digital Learning Included) | Security | $ 1,744 | https://crystalecho.com/course-info/#a0T6F00000Wqy1PUAR |
Vertica
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| Course Code | Course Title | Delivery Mode | Product Category | Cost AUD | Course Outline, Schedule & Booking |
| VT120-92 | Vertica 9.x Essentials with Free Eon Video | Vertica | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy2WUAR | |
| VT160-91 | Predictive Analytics with Machine Learning (Digital Learning Only) | Vertica | $ 496 | https://crystalecho.com/course-info/#a0T6F00000Wqy3VUAR | |
| VT200-90 | Vertica 9.x Database Administration (Custom) | Vertica | $ 3,968 | https://crystalecho.com/course-info/#a0T6F00000Wqy2XUAR | |
| VT220-92 | Vertica 9.x Descriptive Analytics | Vertica | $ 1,984 | https://crystalecho.com/course-info/#a0T6F00000Wqy2YUAR | |
| VT320-90 | Vertica 9.x Query Performance Tuning | Vertica | $ 2,976 | https://crystalecho.com/course-info/#a0T6F00000Wqy2ZUAR |
How to take my Micro Focus training?
Knowing the best path to take is not always straight forward as opting for an online course that is self-paced may or may not see you finishing in the same period of time you would complete a course and all its objectives within a week.
Instructor led training can be perceived to be expensive when travel is required, however attending a live class remotely can provide a similar experience to being there. Motivated to arrive on time, putting your phone on silent, listening to lectures, perform hands-on lab activities and asking questions of the instructor who is watching what you type could be considered the most effective learning.
Accessing free online content and youtube videos can be great but leave you short of being able to ask questions or find the key steps outlining the configuration to use and why.
Customised training tailored to the requirements of project deliverable’s by harnessing content from several courses into a 3-4-5 or more day saves valuable time out of the field, cost for days of training you will never use and enable you to deliver your project quickly.
Ultimately it comes down to you as an individual, how you learn, how you are motivated, where or not you desire the certification, the skills or both?
If you’re not sure of where to start a quick conversation with one of our specialist Micro Focus Education Consultants can get you going quickly. It’s just a quick phone, chat or email away.
Micro Focus
The Micro Focus portfolio consists of identity access and security solutions, COBOL development and mainframe solutions, development and IT operations management tools, host connectivity solutions and collaboration and networking solutions.
Why Micro Focus?
Micro Focus helps organizations run and transform their business through four core areas: Enterprise DevOps, Hybrid IT Management, Predictive Analytics and Security, Risk & Governance. Driven by customer-centric innovation, our software provides the critical tools they need to build, operate, secure, and analyze the enterprise. By design, these tools bridge the gap between existing and emerging technologies—enabling faster innovation, with less risk, in the race to digital transformation.
Crystal Echo since 2019 has been Micro Focus’ Authorized Learning Partner delivering training throughout Australia. Able to provide Micro Focus Learning Units, aid with the development of customised training programs delivered on premise. Holding the ability to combine onsite services and tailored training helps customers meet objectives, save time and reduce cost.
