ITIL® 4 Training

Crystal Echo has engaged with Edge ITSM, who, via their partnership with SkillMetrix, an Accredited Training Organisation, and an Accredited Examination Centre, is authorised to organise training and proctoring of certification exams across several programs including ITIL®, PRINCE2®, and MoR®.  Courses cover the full range of ITIL® curriculum, leading to the key certifications as follows:

  1. ITIL® 4 Foundation
  2. ITIL® 4 Managing Professional (MP)
  3. ITIL® 4 Strategic Leader (SL)

The full portfolio of ITIL® 4 courses are delivered in an instructor-led training format by highly experienced instructors having delivered training to thousands of students who have gone on to successfully complete the full range of ITIL certifications. ITIL® Certifications The ITIL® certification scheme provides a modular approach to the ITIL® framework and is comprised of a series of qualifications focused on different aspects of ITIL® best practice to various degrees of depth and detail.  The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL® and the ability to focus their studies on key areas of interest. ITIL® has recently evolved from ITIL® v3 to ITIL® v4 with a clear transition journey from one scheme structure to the other. ITIL® v3 Foundation qualified candidates are encouraged to move straight to ITIL® v4 Foundation to keep their skills up-to-date.  Intermediate candidates can decide to collect 17 v3 credits to enable them to transition to ITIL® v4 with one course and one exam. ITIL® 4 Foundation and ITIL® 4 Managing Professional are now available. Disclaimer: ITIL® / MoR® / PRINCE2®/ PRINCE2 Agile® are registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. PeopleCert, Global Examination provider are the owners for their trademark and examination and all intellectual property.

ITIL® 4

The ITIL® certification scheme provides a modular approach to the ITIL® framework, and is comprised of a series of qualifications focused on different aspects of ITIL® best practice to various degrees of depth and detail.

PRINCE2®

PRINCE2® helps to successfully deliver projects of any size or complexity. Built from a wealth of experience and knowledge, PRINCE2® provides the essentials for managing any project.

MoR®

Management of Risk (MoR®) is a route map for risk management. It can help organisations identify, assess, and control risks and put in place effective frameworks for making informed decisions.